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A general view of the atmosphere during The SDI Takeover @ Dave & Buster's in Los Angeles on June 23, 2022Arcade giant Dave & Buster's is taking its games to a new level by offering social wagering on its app. Customers can soon make a friendly $5 wager on a Hot Shots basketball game, a bet on a Skee-Ball competition or on another arcade game. Dave & Buster's, started in 1982, now has more than 222 venues in North America, offering everything from bowling to laser tag, plus virtual reality. The company says it has five million loyalty members and 30 million unique visitors to its locations each year. "We're thrilled to work with Lucra to bring this exciting new gaming platform to our customers,"said Simon Murray, senior vice president of entertainment and attractions at Dave & Buster's.

Persons: Buster's, We're, Lucra, Simon Murray, Dylan Robbins, Michael Madding, Robbins, Madding, Goldman Sachs, Marc Lasry, John Isner, Julie, Zach Ertz Organizations: SDI, Stanford Graduate School, Business, Raptor, SeventySix, Dupr, @ & ' Locations: Los Angeles, North America

☆ First-class American Airlines passenger complains of racial discrimination, saying she was made to use economy bathroom
▼ + stars: | 2024-04-30 | by ( Pete Syme | ) www.businessinsider.com time to read: +2 min

The retired judge told NPR a flight attendant made her use the bathroom in economy. AdvertisementA retired judge has alleged that she was subject to racial discrimination while flying first class with American Airlines. Related storiesHill-Veal, who is Black, told NPR she believes the incident was racially motivated because white passengers used the same first-class bathroom without incident. "This was a complete fabrication as I told him that I never hit him," she told NPR. It told NPR: "We strive to ensure that every customer has a positive travel experience, and we take all claims of discrimination very seriously."

Persons: Pamela Hill, Veal, —, Hill Organizations: NPR, Service, American Airlines, Business Locations: Chicago, Phoenix

☆ Singapore Airlines was ordered to pay a couple compensation for 'mental agony' after they complained their business-class seats didn't automatically recline
▼ + stars: | 2024-04-29 | by ( Pete Syme | ) www.businessinsider.com time to read: +3 min

Singapore Airlines was ordered to compensate a couple for their malfunctioning business-class seats. AdvertisementSingapore Airlines has been ordered to compensate a couple who said their business-class seats malfunctioned, according to local media reports. They paid 66,750 rupees (about $800) for each business-class seat, India Today, India's most widely read weekly magazine, reported. On Friday, April 26, local outlets reported that a consumer-disputes commission in Hyderabad ordered Singapore Airlines to compensate the Guptas. Singapore Airlines is one of the world's few five-star airlines, according to the Skytrax ranking.

Persons: Ravi, Anjali Gupta, —, Ravi Gupta Organizations: Singapore Airlines, Service, India Today, Business Insider, Qatar Airways, Emirates Locations: India, Singapore, Hyderabad, Deccan Chronicle, British, Indian, Telangana

☆ Open seating no more? Southwest CEO says airline is weighing cabin changes
▼ + stars: | 2024-04-25 | by ( Leslie Josephs | ) www.cnbc.com time to read: +1 min

Southwest Airlines is weighing changes to its cabin that could involve abandoning its single-class, open-seating system to drive up revenue, CEO Bob Jordan told CNBC on Thursday. The changes would mark a massive shift for the carrier that has stood apart from rivals for decades with its simpler business model. Southwest's all-Boeing 737 fleet has a single economy class cabin and no seating assignments, though it does offer earlier boarding to customers for a fee so they can snag their preferred seats. The airline has focused on keeping its product simple and user-friendly for years, aiming to keep its own costs and complexity to a minimum. Meanwhile, rivals including Delta and United have touted high revenue growth for premium seating such as business class and strong upsell rates.

Persons: Bob Jordan, Jordan Organizations: Airlines, CNBC, Boeing, Delta

☆ One of the world's only 5-star airlines seems to be considering asking business-class passengers to bring their own cutlery
▼ + stars: | 2024-04-19 | by ( Pete Syme | ) www.businessinsider.com time to read: +1 min

Cathay Pacific is one of just 10 airlines rated five stars by Skytrax. NEW LOOK Sign up to get the inside scoop on today’s biggest stories in markets, tech, and business — delivered daily. download the app Email address Sign up By clicking “Sign Up”, you accept our Terms of Service and Privacy Policy . AdvertisementOne of the best airlines in the world is considering asking business-class passengers to bring their own cutlery on board, the travel news site View From The Wing reported. Cathay Pacific, the Hong Kong flag carrier, is one of just 10 airlines rated five stars by Skytrax.

Persons: —, Skytrax Organizations: Cathay, Skytrax, Service, Cathay Pacific, Business Locations: Hong Kong, Asia, Cathay Pacific

The information for the following product(s) has been collected independently by Business Insider: Hilton Honors American Express Aspire Card. Here's how I combined rewards credit card points, benefits, and a free night certificate to take a $7,000 trip for less than $350 per person. Both my husband and I have the Hilton Honors American Express Aspire Card from American Express, and we had each gotten a free night certificate with that card. I transferred some American Express Membership Rewards points to British Airways to complete the transaction. The main reason was that our Aspire card came with up to $400 in resort credits a year, meaning our Waldorf charges were ultimately reimbursed.

Persons: you've, that's, Hilton, PlusPoints Organizations: Business, Hilton, Hyatt, Chase, Waldorf, Hilton Honors, American Express, Alaska Airlines, British Airways, Aspire Locations: Maui, Portland , Oregon, Hawaii, Portland, Alaska, West Coast, San Francisco

☆ I used points to upgrade my 13-year-old to business class on a long-haul flight — and I may regret it
▼ + stars: | 2024-04-15 | by ( Jill Robbins | ) www.businessinsider.com time to read: +3 min

Read previewAs a frequent traveler, I stockpile airline loyalty points and frequently earn upgrades to first class, business class, or premium economy. After all, despite rising costs of living, trend reports suggest many US travelers are still seeking to upgrade their flights to business class or first class. Related storySince I was only traveling with my 13-year-old, I used my saved miles to upgrade us both to Delta One, which is essentially the airline's business class. My 13-year-old is old enough to understand that we don't travel like this on every trip we take, but I'm sure he'll miss business class when he's in economy on his next international flight. When we were enjoying our hot-fudge sundaes in our slippers in business class, he told me, "I wonder what the people who sit in the back are having for dessert."

Persons: —, Jill Robbins, he's Organizations: Service, Business, Delta Locations: Israel, San Antonio, Tel Aviv, I'm

☆ I used points to upgrade my 13-year-old to business class on a long-haul flight, and I'm afraid he's spoiled forever
▼ + stars: | 2024-04-15 | by ( Jill Robbins | ) www.businessinsider.com time to read: +3 min

I used points to upgrade to Delta One on a flight with my son so we could be comfortable. AdvertisementAs a frequent traveler, I stockpile airline loyalty points and frequently earn upgrades to first class, business class, or premium economy. After all, despite rising costs of living, trend reports suggest many US travelers are still seeking to upgrade their flights to business class or first class. Related storySince I was only traveling with my 13-year-old, I used my saved miles to upgrade us both to Delta One, which is essentially the airline's business class. I don't love it, but I also don't feel I'm entitled to sit up front or that flying coach is beneath me.

Persons: he's, —, Jill Robbins Organizations: Delta, Service Locations: Israel, San Antonio, Tel Aviv, I'm

☆ Global airlines are governed by strict 'freedoms of the air' dating back 80 years. They've created some funky routes.
▼ + stars: | 2024-04-12 | by ( Taylor Rains | ) www.businessinsider.com time to read: +8 min

Global airlines are governed by nine "freedoms of the air," drafted 80 years ago in 1944. The fifth freedom can give airlines a competitive edge and help capitalize on demand. "Five Freedom Agreements"Qantas flies a Boeing 787 on its fifth freedom route between Sydney and New York. Seventh FreedomThe seventh freedom is similar to the fifth freedom but takes out the limitation of where the route must start or end. Ninth FreedomAdvertisementThis cabotage freedom allows an airline of one nation to fly between two points in a separate single country.

Persons: —, Vytautas Kielaitis, Taylor Rains, Toshi, Nicolas Economou Organizations: Service, International Civil Aviation Organization, United Nations, Chicago Convention, ICAO, Chicago, European Union, Singapore Airlines, Airbus, Qantas, Google Flights, United Airlines, FAA, Emirates, Latam Airlines, Atlantic . Emirates, luxe, Forbes, Air Senegal, Boeing, Ryanair, Getty, Nice Locations: New York, Singapore, Frankfurt, Germany, Emirates, JFK, Milan, Newark, Athens, Dubai, Australian, Sydney, Auckland , New Zealand, Cebu, Philippines, Tokyo, —, Mexico City, Barcelona, Santiago, Chile, Auckland, Amsterdam, Buenos Aires, Los Angeles, Australia, Dakar, Baltimore, Ireland, Rome, Vilnius, Lithuania, Paris

☆ Trump Media cofounders were limited to coach flights and lodging under $150 a night while establishing the former president's media empire
▼ + stars: | 2024-04-04 | by ( Lloyd Lee | ) www.businessinsider.com time to read: +3 min

According to their contract, Trump Media & Technology Group's cofounders, Andrew Litinsky and Wes Moss, were limited to cheap flights and hotels as they were entrusted to take Trump's media empire public. The expenses outlined in the contract are a far cry from the typical lavishness executives, let alone social media cofounders, are afforded. As Business Insider's senior correspondent Emily Stewart noted, Trump Media makes close to nothing. The company's financial statements reveal that Trump Media made $4.1 million last year and lost $58 million. A spokesperson for Trump Media declined to comment.

Persons: —, Donald Trump's, cofounders, Andrew Litinsky, Wes Moss, Moss, Litinsky, Moss weren't, Emily Stewart Organizations: Service, Trump Media & Technology, Business, United Atlantic Ventures, Trump, Trump Media, Litinsky Locations: Moss, Litinsky

☆ Help! Japan Airlines Downgraded Us From First Class and Skimped on the Refund.
▼ + stars: | 2024-04-04 | by ( Seth Kugel | ) www.nytimes.com time to read: +1 min

Dear Tripped Up,Last year, my husband and I splurged on round-trip first-class tickets on Japan Airlines from San Francisco to Tokyo for $13,474 each. On the same day, I also bought business class tickets for a couple who was traveling with us at $8,429 apiece. In September, Amex notified me that we had been downgraded to business class for the return flight. I contested this with Amex Travel, but they rejected our claim. All three airlines I contacted delayed, obfuscated or otherwise dillydallied before getting me answers, but let’s start with your travel agent, American Express.

Persons: Amex, Teri, I’ve, ”, Emily Vicker Organizations: Japan Airlines, American Express, Amex, British Airways Locations: San Francisco, Tokyo

☆ Dubai World Cup: How 82 racehorses traveled to one of the world’s biggest sporting events
▼ + stars: | 2024-04-02 | by ( Rebecca Cairns | ) edition.cnn.com time to read: +8 min

The Dubai World Cup boasts $30.5 million in prizes, spread across nine races (including its namesake event, with an enormous $12 million purse), and attracts many of the world’s most elite equestrians. “This is a huge operation,” says John Nicholls, quarantine manager at Dubai Racing Club. “They get plenty of water, plenty of hay, and attention.”Emirates Skycargo has been transporting champion horses from across the world to the Dubai World Cup and Carnival races since 2002. Horses travel in air-conditioned stalls in the cargo bay of a plane, which can fit up to 25 stalls, with up to three horses in each. Horses walk to Meydan Racecourse from their quarantine stable for morning track work ahead of the Dubai World Cup.

Persons: CNN —, ”, John Nicholls, Nicholls, It’s, “, Emirates Skycargo, Sheikh Mohammed bin Rashid Al Maktoum, Nadeem Sultan, Suné Schäffler, that’s, Emirates SkyCargo, Rebecca Cairns, David Robson, Toto Wong, Hong Kong’s, Wong, Schäffler, “ they’re Organizations: CNN, Dubai, Dubai Racing Club, Emirates, Boeing, Business Class, Emirates Equine, Hong Kong Jockey Club, Hong Kong Locations: Emirates, Dubai, “, Equitrans, Al, Airport, city’s, Hong Kong

☆ After years in coach, I took my first long-haul flight in business class. Here are 10 surprising things about the most glamorous plane ride of my life.
▼ + stars: | 2024-04-02 | by ( Monica Humphries | ) www.businessinsider.com time to read: +1 min

In June 2022, I flew business class on an Air New Zealand flight to Auckland, New Zealand. It was my first time in business class and during the 13-hour flight, I was pampered and amazed. The flight's dinner service felt like fine dining, and it was the best sleep I've had on a plane. I spent about 13 hours seated in Air New Zealand's business class on a long-haul flight from Los Angeles to Auckland, New Zealand. From meals that felt like fine dining to a turn-down service, I was spoiled and surprised throughout the entire flight.

Persons: I've, —, I'd Organizations: Air, Zealand, Service, Business Locations: Auckland , New Zealand, Air, Los Angeles

☆ Supersonic planes will replace conventional jets in our lifetime, says aviation CEO
▼ + stars: | 2024-03-30 | by ( Maureen O'Hare | ) edition.cnn.com time to read: +9 min

It’s a milestone moment in the highly anticipated new era of supersonic travel. Now, 10 years after the Boom Supersonic project began in 2014, CEO Blake Scholl tells CNN Travel over video call, there are an exciting few months ahead. “The advent of digital engineering is a huge enabler for why supersonic flight’s coming back,” explains Scholl. Courtesy Boom Supersonic‘If we have faster airplanes, we don’t need as many’He also argues the case for other efficiencies offered by faster flight. Scholl says, “2024 is going to be one of the biggest years yet for supersonic flight.

Persons: Blake Scholl, ”, Scholl, “, Lockheed Martin’s, We’ve, “ There’s, it’s, we’ll Organizations: CNN, Mojave Air, Space, CNN Travel, ”, French Concorde, NASA, Lockheed, “, Concorde, SAF, American Airlines, United Airlines, Japan Airlines Locations: Colorado, California, Soviet, British, French, Atlanta, Concorde, Mojave , California, London, New York, Greensboro , North Carolina

☆ Seven Seas Splendor: World cruise offers swanky suite for $1.7 million
▼ + stars: | 2024-03-29 | by ( Francesca Street | ) edition.cnn.com time to read: +4 min

The cruise line is pitching this 2027 voyage as a “once-in-a-lifetime experience” on board its Seven Seas Splendor liner. The living room area of the Regent Suite, available for $1.7 million on Regent Seven Seas Cruises' upcoming 2027 world cruise. Onboard decadenceWhether guests opt for the Regent Suite or not, prospective Regent Seven Seas Cruises travelers should expect onboard decadence. Cruise line president DeMarco told CNN Travel that the fact Regent Seven Seas’ world cruise is “truly all-inclusive” means there’s “value” associated with these high costs. The cruise line is currently operating a sold-out 2024 world cruise on board its Seven Seas Mariner cruise ship, while its 2025 world cruise also sold out in what Regent Seven Seas’ claimed was “record time.” The cruise line’s 2026 world voyage still has suites available at time of writing.

Persons: CNN —, Andrea DeMarco, there’s, DeMarco, Joan Miró, Picasso, filet mignon Organizations: CNN, Regent Seven Seas Cruises, CNN Travel, Regent, Regent Seven, Suite, Regent Seven Seas, Seas, Norwegian Cruise Line Holdings, Seven Seas, Seven Locations: Bali , Sydney, Mumbai

☆ I flew on 2 long-haul flights: one in business and another in economy. The 2 cabins couldn't be more different — take a look.
▼ + stars: | 2024-03-29 | by ( Monica Humphries | ) www.businessinsider.com time to read: +1 min

I flew business class on an Air New Zealand flight from Los Angeles to Auckland. Nine months later, I was on a 12-hour flight from Denver to Tokyo in United's economy cabin. NEW LOOK Sign up to get the inside scoop on today’s biggest stories in markets, tech, and business — delivered daily. In the summer of 2022, I hopped on an Air New Zealand flight to Auckland, New Zealand. For Air New Zealand, I was seated in business class.

Persons: — Organizations: Air, Zealand, Auckland ., Service, United Airlines, Air New Zealand Locations: Los Angeles, Auckland, Denver, Tokyo, Auckland , New Zealand

☆ TikTokers want to 'normalize' flying economy, arguing most influencers give way too much prominence to business class
▼ + stars: | 2024-03-28 | by ( Lindsay Dodgson | ) www.businessinsider.com time to read: +5 min

AdvertisementTikTokers are striving to "normalize" flying in economy, fighting back against influencers who make out that first or business class is the only way to travel. "Normalize flying in economy," the content creator Hybee, who covers beauty and lifestyle, wrote as the caption of a recent video. Flying business class wasn't "worth the extra cost" to Elizabeth and her boyfriend, she said, because they would rather spend that money on the actual vacation. Advertisement"Don't let anybody make you feel bad for not flying business or first class, because we're all going to the same place anyway." While some noted that economy travel is already "normalized" because most people do it, others appreciated the candor.

Persons: —, influencers, Hybee, Influencers, Jessica Dante, Elizabeth Organizations: Travel, Service, Air France Locations: London, Detroit, Paris, Japan

☆ I paid $168 for a 10-hour Amtrak business-class ride. It wasn't worth it — next time, I'll stay in coach and save $100.
▼ + stars: | 2024-03-28 | by ( Joey Hadden | ) www.businessinsider.com time to read: +1 min

I booked a business-class ticket on an Amtrak train from NYC to Niagara Falls, New York, in 2022. AdvertisementFor a 10-hour train ride from NYC to Niagara Falls, New York, in August 2022, I booked a business-class ticket on an Amtrak train for $168. It was $100 more than a coach ticket on the same ride. I previously took a business-class ride on Amtrak from Baltimore to NYC. Ultimately, I found that business class wasn't worth the added price since the experience felt too similar to a typical ride in coach.

Persons: —, I'd Organizations: Amtrak, Service Locations: NYC, Niagara Falls , New York, East, Baltimore, Niagara

☆ Take a look at this funky new airline business-class concept that features a sofa bed instead of a recliner
▼ + stars: | 2024-03-27 | by ( Taylor Rains | ) www.businessinsider.com time to read: +1 min

The "SoFab" business-class concept made by a boutique Italian seatmaker is getting industry attention. NEW LOOK Sign up to get the inside scoop on today’s biggest stories in markets, tech, and business — delivered daily. Known as "SoFab," the airline business-class seat uses a convertible sofa bed in lieu of a fully lie-flat reclining seat. It's up for an award for sustainability from RedCabin, and it was a finalist for the International Yacht & Aviation Awards 2024. AdvertisementTake a look at the Optimares "SoFab" business class.

Persons: —, SoFab Organizations: Service, Optimares, International Yacht, Aviation Locations: Italian

☆ Upgrading your flight for the first time? Here's how to avoid being the most annoying person in first and business classes.
▼ + stars: | 2024-03-26 | by ( Joey Hadden | ) www.businessinsider.com time to read: +1 min

Travel expert Gilbert Ott has tips for your first flight in a premium cabin. To blend in with seasoned first-class passengers, don't ask if everything is free. NEW LOOK Sign up to get the inside scoop on today’s biggest stories in markets, tech, and business — delivered daily. Business and first-class flight tickets aren't cheap. If you're upgrading a flight for the first time, Gilbert Ott has a few tips for those who want to blend in with the first-class crowd and avoid annoying more seasoned premium passengers.

Persons: Gilbert Ott, —, lounging Organizations: Service, Business

☆ I flew in business class for the first time. It cost $6,000 and was the best flight of my life, but I wouldn't do it again for 5 reasons.
▼ + stars: | 2024-03-25 | by ( Monica Humphries | ) www.businessinsider.com time to read: +1 min

Minutes after settling into business class on an Air New Zealand flight, I had the realization that this plane ride was going to be unlike any other flight I'd taken. A glass of sparkling wine at the author's business-class seat. One flight attendant was pouring me a glass of sparkling wine. A third soon followed to introduce herself and welcome me on the Air New Zealand flight. Before this flight, I'd never spent more than $1,400 on a plane ticket.

Persons: Monica Humphries, I'd, I'm Organizations: Air, Zealand, Boeing, Facebook

☆ JetBlue cuts routes spanning Los Angeles to Lima in race to lower costs
▼ + stars: | 2024-03-19 | by ( Leslie Josephs | ) www.cnbc.com time to read: +2 min

A JetBlue Airways plane prepares to take off from the Fort Lauderdale-Hollywood International Airport in Fort Lauderdale, Florida, on Jan. 31, 2024. The carrier will reduce its departures from Los Angeles International Airport from about 34 a day to 24, focusing on profitable transcontinental routes that include its Mint business class cabin, according to a memo to staff, which was seen by CNBC. Cuts include service from Los Angeles to San Francisco; Seattle; Miami; Las Vegas; Reno, Nevada; and Puerto Vallarta, Mexico. Along with transcontinental flying, JetBlue said it will focus on "bread and butter" routes along the East Coast, and those serving Caribbean vacation destinations. JetBlue is charting its path as a stand-alone airline after a judge blocked its plan to purchase Spirit Airlines in January.

Persons: Dave Jehn, Joanna Geraghty, Carl Icahn Organizations: JetBlue Airways, Fort, Hollywood International, Spirit Airlines, Pratt & Whitney, Airbus, Los Angeles International Airport, CNBC, JetBlue, American Airlines Locations: Fort Lauderdale, Fort Lauderdale , Florida, Los Angeles, San Francisco, Seattle, Miami, Las Vegas ; Reno , Nevada, Puerto Vallarta , Mexico, Bogota, Colombia, Quito, Ecuador, Lima, Peru, Kansas City , Missouri, Austin, Atlanta, Nashville, Salt Lake City, New York, Detroit, East Coast, Northeast

☆ Taylor Swift and the Kardashians have been ripped for their jet emissions, but celebs and CEOs aren't the only ones flying private
▼ + stars: | 2024-03-19 | by ( Kelsey Vlamis | ) www.businessinsider.com time to read: +3 min

Celebrities like Taylor Swift are frequently called out for their private jet usage. The average private jet owner is a 50-year-old man working in finance or real estate. Last month, social-media users called out Taylor Swift for her frequent private jet trips (even if some of the flights may not be what they seemed). Stars like Kim Kardashian and Kyle Jenner have also been roasted for years over their private jet usage. Still, despite all the attention and outrage directed at popular female celebrities and their jets, they are not the majority of private jet travelers.

Persons: Taylor Swift, —, it's, Kim Kardashian, Kyle Jenner, Fernando Gonzalez, Chuck Collins, BI's Eliza Relman Organizations: Service, First, Travel Weekly, Business, FAA, Institute for Policy Studies Locations: New York

☆ I took a luxury overnight bus in Thailand and got 10 hours of business-class service for $30. The US should take notes.
▼ + stars: | 2024-03-16 | by ( Brendan Sainsbury | ) www.businessinsider.com time to read: +1 min

I paid $30 to take a luxury Sombat Tour bus from Bangkok and Chiang Mai. Boarding the bus was easy and the service on board reminded me of business class. download the app Email address Sign up By clicking “Sign Up”, you accept our Terms of Service and Privacy Policy . AdvertisementBus transport varies considerably from country to country, from super-slick intra-city buses in Mexico to down-at-heel Greyhounds in the US. On a recent visit to Thailand, I experienced my most deluxe bus ride to date.

Persons: Chiang Mai, —, I've Organizations: Service, Greyhounds Locations: Bangkok, Mexico, Thailand

FoundersCard is an exclusive membership for startup founders, CEOs, entrepreneurs, and innovators. FoundersCard members can gain access to private, exclusive networking events. Benefits of FoundersCard MembershipFoundersCard offers a wide range of benefits that can be loosely broken into three categories: savings and discounts, VIP treatment and perks, and exclusive events. British Airways offers FoundersCard members up to 10% off most round-trip fares between the US or Canada and the UK. FoundersCard is a private membership club offering access to exclusive benefits and networking opportunities for entrepreneurs and business professionals.

Persons: —, — there's, FoundersCard, Eric Kuhn, it's, MOO, General Assembly —, isn't Organizations: Service, Cathay Pacific, British Airways, . Alaska Airlines, Continental, JetBlue, Mint, American Airlines, Qantas, Australian, Emirates, Singapore Airlines, UPS, Apple, General Assembly, Business, Chevron Locations: Austin, Canada, Continental US, Hawaii, Australia, New Zealand, East, Asia, Africa, LegalZoom, Chevron

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